Privacy Policy

Dear customer, Planet Empório is committed to protecting your privacy and fully complying with Brazilian privacy and consumer protection laws. Our privacy policy aims to ensure that all personal information provided by you is treated with due respect, security and confidentiality. To this end, we have listed below some extremely relevant information for your knowledge.

Information Collection

To improve our relationship with you, we collect data such as name and email address. This information is stored in our database for the sole purpose of improving our products and services, offering you a personalized experience. Learn more about how we work with this data by visiting our following pages for greater transparency:

• Cookies Policy
• LGPD Compliant Website

Data Security

Our e-commerce platform was developed with a focus on user data security, including personal and payment information. Your credit card number is only used during the purchase phase and your payment details will be processed securely by Appmax , which is one of the most trusted payment gateways in the digital market, also employs an advanced security standard with firewalls, antiviruses and other software that help protect against hackers and prevent the leakage of stored personal information. After the financial transaction is completed, your credit card number is not stored in our records in any way.

Use of Information

Your email address will be used exclusively to communicate with you about your orders, as well as to announce promotions and launches on our website. You have full control over receiving these communications and can unsubscribe at any time by following the instructions provided in our emails or by contacting us directly.

Information Sharing

We undertake not to share your personal information with third parties, unless we are required to do so by court order or at the direct request of the customer, for investigation purposes or to protect legal rights.

Use of CPF to Issue Bills

When making a purchase at Planet Empório, the consumer authorizes the use of his/her CPF to issue payment slips for intermediation of the products purchased. We note that we are currently not issuing payment slips.

Questions and Suggestions

If you have any questions, suggestions or concerns regarding our privacy policy, please do not hesitate to contact us. We are available to clarify any questions and ensure that your experience with us is safe and satisfactory.

To get in touch, please use our official channels available on our website such as WhatsApp ( +55 11 9 9375-3602 ) as well as our email ( contate@planetemporio.com ).

Planet Empório guarantees the security of your purchase and respects your privacy.